Network errors are errors that are usually the result of problems with the local network (Antivirus/Firewall software) or with a network connection to the host computer. 

For network  errors, check the following:

• Make sure the Computer with InfoRad software installed has an available Internet connection and that it is not being blocked by any Antivirus/Firewall software (Ie. Norton, McAfee) or hardware (Ie. Router)

• Check with your Internet Service Provider to make sure that you are connecting to an allowed email server.

• If you belong to an organization where security is strict, then refer to your local IS/IT department for options

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(6002) Network Error: Could not connect to host

Most likely caused by problems with the host name or address as entered in the paging service setup or the telnet proxy setup. May also indicate that the host itself is down, or that part of the network connecting the user's computer to the host is down, or that the host is simply not accepting connections on the specified port.

• Make sure there is a working Internet connection
• Make sure there is not a firewall blocking the Internet connection from the InfoRad software
• Make sure there is no antivirus software blocking the Internet connection from the InfoRad software

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(6101) Network Error: Socket I/O operation failed

Some unexpected error occurred while sending or receiving data.

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(6201) Network Error: Host terminated connection

The remote host (the SNPP server, or possibly the telnet proxy server, if one is configured) disconnected without warning.

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(6202) Network Error: Timeout waiting for server

The timeout for the paging service (set up in the paging service properties screen) elapsed with no response from the SNPP server. This problem can sometimes be rectified by increasing the timeout, but it may indicate something wrong with the SNPP server or with the network connection.

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(6203) Network Error: Host returned error code

SNPP server responded to an SNPP protocol command with a failure code. When this error happens, the explanation text sent by the SNPP server will be included on the error screen along with this error message. That explanation should provide more detail on why the transaction failed. The explanation might be, for example, "550 Error, pager ID must be 10 digits" or "550 Error, pager ID cannot be identified" and so on.

• Click Edit, Receivers and make sure you have the ten-digit phone number entered, no dashes, spaces, or parentheses.

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(6301) Network Error: Target address or URL appears to be invalid

The URL address for the Messaging Service could not be parsed in order to attempt a connection. Check the Messaging Service address.

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