Installation

To install InfoRad Wireless software in Windows 95/98/ME/NT4/2000/XP, click on the Start button and select Run. Type in A:SETUP or B:SETUP in the Open: line and click OK. Follow the prompts for installation.

InfoRad Wireless Software needs at least two numbers to send a wireless message, namely, the Receiver ID Number (typically the seven-digit Pager Number) and the Messaging Service Phone Number (typically the Modem Access Number for alphanumeric paging). Your Paging/Wireless Messaging Service should have these numbers for you.

NT Controller Installation

To install InfoRad Wireless Enterprise SV and InfoRad Wireless Watch-IT SV Controllers on Windows NT 4.0/2000/XP, click on the Start button and select Run. Type in A:CNTSETUP or B:CNTSETUP in the Open: line and click OK. Follow the prompts for installation.

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ASCII File Processing

Network Access Rights

For proper operation of InfoRad Wireless Enterprise and InfoRad Wireless Watch-IT ASCII, certain access rights must be properly set.

If there are problems or errors when sending messages, try manually sending a message from the InfoRad Wireless Enterprise Server or from the InfoRad Wireless Watch-IT. If you can successfully send a wireless message from the "server" application, check the access rights for clients to directories and files. Incorrect settings may hinder the processing of wireless receiver message files. If the access rights are correctly set, please call technical support.

Access Rights Settings

Note: Novell rights are shown. If you are using a different network operating system, set the access rights to the equivalent rights on your network. The following are the file access rights required:

Key:

• R Read
• W Write
• C Create File
• E Erase or Delete File
• M Modify File
• F Filescan and Directory Control (i.e., rename a file)

Item	Rights
Program Directory	RWCEMF
Message Directory	RWCEMF

Note: If you installed the message directory on a local hard drive, the access rights are probably set correctly. You will most likely only have to modify access rights if you set up the messaging message directory on a network drive.

Windows Networks

For Windows NT or Windows 95/98 networks, set the access type for file sharing to SHARED with FULL access for the drive and directory that is being shared.

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SeriaI File Processing

Serial Monitoring Setup

The Serial Monitoring Setup screen allows you to configure how Watch-IT Serial will monitor for records to process. The Serial Monitoring Setup screen is automatically opened during the installation process, and can also be accessed from the Setup menu.

Serial Monitoring Setup Options

The following are the setup options available from the Serial Monitoring Setup screen:

• Serial Data Input Port Settings: These settings allow you to specify the communications port that Watch-IT Serial will monitor, as well as the port speed and parity settings. These settings should match the communication settings on the system that will be generating the serial communications.
• If Alert Message Fails: This option allows you to specify the number of times Watch-IT Serial should attempt to retry to send the message, and whether it should notify the receiver titled "ADMIN" if a message fails. For the ADMIN notification to work, you must have a wireless receiver defined with the name of "ADMIN" in the messaging database. Typically, this will be the system administrator.

Serial Alarm Code Mapping

The Serial Alarm Code Mapping screen allows you to specify the alarm "trigger" codes which will cause Watch-IT Serial to create a wireless message, and also specify which receivers will receive the message for each specific alarm code.
From the Serial Code Mapping screen, you can add, edit, and delete alarm codes.

• To add a new alarm code, click on the Add Code button.
• To edit an existing code, select the code from the "Alarm Code" column and click on the Edit Code button.
• To remove an alarm code, select the code and click on the Remove Code button.

Assigning or Removing Receivers to an Alarm Code

Edit Serial Code Dialog

If you select the Add Code or Edit Code buttons from the Serial Alarm Code Mapping screen, the Edit Serial Code dialog will open. The following are the available serial alarm code options:

• Alarm Code: This is the text that specifies the alarm code. The alarm code should match the text generated by the host system. It could be a text message, such as "NOTICE" or an application-specific code, such as "AN534".
• Alarm Code Starts: This option allows you to specify whether the alarm code starts at a specific column position in the record, or if the code can appear anywhere within the record. If the alarm code starts at a specific location in the record, enter the starting column position.
• Include Record Text: The Include Record Text option allows you to include a specific range of text from the record. Specify the starting and ending columns of the record text you wish to include in the wireless message.
• Additional Record Text: If you wish to include a second range of text from the current record, select this option and enter the starting and ending columns of the second portion of the record text you wish to include in the wireless message.
• Additional Text: The Additional Text option allows you to append a custom text string to each wireless message generated by the current alarm code. Enter the text you wish to include.
• Date and Time: To include the date and time the wireless message was created, select this option.

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InfoRad Wireless Dialing

When setting up your InfoRad Wireless Software, be sure to check your Dialing Properties in Microsoft Windows 95/98/NT. Click Start, under Settings click Control Panel, and in Control Panel, double click on Modems. This will bring up your Modems Properties. Inside Modems Properties click on Dialing Properties button. Here you can check your computer's dialing properties for it's modems. Check to see that the information you have there matches (i.e., does the Area Code match your location, do the numbers for Accessing an Outside Line match?).

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(MS Windows NT needs NT Specific drivers for peripherals to function, thus the next tip about modem drivers does not apply to MS Windows NT users.)

To find out the name of the driver you are using for your modem in MS Windows 95/98, exit from Dialing Properties, click on the Diagnostics tab. Highlight the Communications Port that your modem is attached to (please make note of this Com Port, for later use if you wish to test with Hyperterminal). Click on the More Info button. This will test your modem, and will in the dialog box that pops up give you the Identifier of the modem driver. Note this, and this is the driver you will look up for new "builds" or "makes" of at the website of your modem manufacturer. If you are having difficulties connecting to the paging terminal modem, new drivers may help you.

When finished, go ahead and close your Modems Properties and the Control Panel.

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If you attempt to "Create" a modem init string (using Create in InfoRad Wireless in Setup, Communications, Modem Configuration, "Override System configuration"), and this string does not work, try editing the characters at the end of the string. Here is what you can try if:

Conexant / Conexant chip set modems

When creating an init string for Conexant modems they generally end in these 5 characters:

"S37=0"

We suggest replacing the final 5 characters with a "+MS=B212" for 1200 baud or  "+MS=B103" for 300 baud. 


3 Com/US Robotics (Sportster)/X2/Telepath series modems

When creating an init string for USR modems they generally end in these 5 characters:

"K0&NO"

We suggest replacing the final character 0(zero) with a "2" for 1200 baud or a "1" for 300 baud. "0" allows the modem to negotiate on its own, and allowing the modem to negotiate on its own may not work. Also, when editing the end of the modem init string, sometimes it is necessary to add "&MO" to force asynchronous communication.

Hayes/Hayes Compatible/Rockwell Chip/K..Flex modems

if end of string reads "S37=0" then try "S37=5" for 1200 baud or "S37=3" for 300 baud (regardless if the prior 2 characters were N1)

if end of string reads "N1S37=0" then try "N0S37=5" for 1200 baud or "N0S37=3" for 300 baud

if end of string reads "S37=0+MS=69,1,1200,1200" then try "S37=5+MS=69,0,1200,1200" for 1200 baud or "S37=3+MS=64,0,300,300" for 300 baud (regardless if the prior 2 characters were N1)

if end of string reads "N1S37=0+MS=69,1,1200,1200" then try "N0S37=5+MS=69,0,1200,1200" for 1200 baud or "N0S37=3+MS=64,0,300,300" for 300 baud.

Messaging Service Connection Properties

Setting the Messaging Services to higher baud rates (9600, 19200, 57600, or 115200) and using Error Correction and Data Compression can also help in modem connections.

Version 9.0.0 to 9.1.8 settings are in Edit, Messaging Services, click Change, then click Advanced. Versions 9.5.0 and above are in Edit, Messaging Services, highlight the service's name and then click Edit, then Port Settings.

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If you are having difficulty setting your modem to communicate with the modem at the paging terminal, you can try using HyperTerminal to test your connection. HyperTerminal is a software bundled with MS Windows 95/98/NT found in your Programs either under Accessories in MS Windows 95/NT or in Communications in Windows 98.

When you start HyperTerminal it will first ask for a Name for the connection. Type in "Test" for a name and press Enter. HyperTerminal will then ask for a phone number to make a connection to, and under this option shows your modem. With the down arrow at the Connect Using box, choose the Com Port (MS Windows Communications Port) which your modem is connected to (this you would find out in your Modem Properties). This will then grey-out the other options, click OK. Next it will show your Port Settings. Set the Baud Rate/Bits Per Second to 1200 or 300, the Data Bits to 7, Parity to Even, and the Stop Bits to 1 (these are typical settings for modems at paging terminals). Set the Flow Control to None.

You will then see a blank Text Box you can type in Hayes AT Commands. Type AT and press Enter. You should get an "OK". Type in ATDT and then the modem number you are trying to connect to (the Wireless Service Number). For instance, type ATDT7654321 or if it is a long distance ATDT1,800,7654321 (commas add delay of 2 seconds). If you need to dial out with a number to access an outside line, for example, by dialing a 9 or an 8, then simply type in the 9 or 8 prior to the number. For example, ATDT9,7654321, or ATDT9,1,800,7654321. HyperTerminal will then attempt to make a connection. If it is unable to do so, attempt again but this time when you make a New Connection, do not change the Port Settings (leave them as Default). If you are unable to make a connection then, your modem may not be capable of a reliable, clean connection to the modem at the paging terminal.

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Copyright © 2000 - 2004 InfoRad, Inc. 
All Rights Reserved
Makers of AlphaPage® Wireless Messaging Products since 1985.

Copyright © 2000 InfoRad, Inc. All Rights Reserved Makers of AlphaPage® Wireless Messaging Products since 1985.