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| Cellular Enterprise Messaging / Business Messaging Services |
InfoRad Messaging Software supports the Enterprise Messaging / Business Messaging Services provided by the major cellular carriers. The enterprise-level services offered by the major wireless carriers are an alternate method of sending text messages to phones. With enterprise-level services you can use the wireless carriers' internet SNPP and WCTP gateways, which are a more direct and reliable way to send messages than SMTP.
SNPP
and WCTP
gateways (and their associated protocols) do not have the inherent problems of SMTP
(email) systems such as
delays, issues with anti-virus programs, and SMTP
server SPAM rules.
All
InfoRad products (Desktop, Network/Enterprise, and
Watch-IT
Monitoring applications) support message delivery
via SNPP, WCTP, SMTP, and dial-up TAP for these four carriers:
Verizon, Sprint Nextel, AT&T and T-Mobile.
The services can be added once accounts are obtained, or
they may already be programmed in the default database,
in which case you need only to add your Authentication
credentials to the Messaging Service setup.
All
Enterprise Messaging / Business Messaging services provide “enterprise-level
service" (availability and delivery) as opposed to consumer-grade
service.
Without these
enterprise-level services, customers are
limited to
“consumer-grade”
dial-up TAP and SMTP
(email).
(Note that consumer-grade SMTP may have limited accessibility
and capability.)
Verizon Wireless has a service called “Enterprise Messaging”. Enterprise Messaging customers are granted access to the Verizon Wireless internet SNPP and WCTP gateways. These are gateways directly into their system and don’t depend on the internet email system for relay and delivery. (There is an SMTP gateway available (apart from the "consumer-grade" email gateway) for Enterprise customers, if this is preferred over SNPP/WCTP.) "Enterprise Messaging" supported protocols include: internet protocols SNPP, WCTP, and SMTP (email).
Typically an organization will sign up
for an “Enterprise Messaging” account,
after which they
can send to any Verizon phone (individual
and organizational phones)
using the Enterprise
Messaging SNPP and WCTP gateways.
Contact a Verizon business account sales rep (or government account sales rep) for information on an Enterprise Messaging account. F
AT&T Wireless
has a service called
“Business
Messaging” (formerly “Enterprise Paging”).
Business Messaging customers are granted access to
the AT&T Wireless internet SNPP and WCTP gateways.
These are gateways directly into their system and
don’t depend on the internet email system for relay
and delivery. (There is an SMTP gateway available
(apart from the "consumer-grade" email gateway) for
Business Messaging customers, if this is preferred
over SNPP/WCTP.) "Business
Messaging" supported protocols include:
internet protocols SNPP, WCTP, and SMTP (email); and
dial-up TAP protocol (via modem). "Business
Messaging"
can
be added to specific phones (individual plans). For
instance, they can substitute or add the "Business
Messaging"
service to their phone, in much the same way a phone
subscriber would add a "text messaging" service to
their account.
Customers that have individuals that wish to use
their personal phones for messaging may want to
consider requiring the Business Messaging
individual
service for the reliability over SMTP. "Business
Messaging" is also available in 'Bulk Plans'
for organizations, that is "Business
Messaging" service on a single account for
multiple AT&T devices (personal and / or
organizational devices) rather than service
separately for individual accounts.
Contact AT&T for information on "Business
Messaging"
service. For more information on AT&T
Wireless
Business Messaging service see:
AT&T Business Messaging Product Brief
AT&T Business Messaging Home Page
Sprint Nextel has a service called “Sprint Enterprise Messaging Gateway”. Enterprise Messaging customers are granted access to the Sprint internet SNPP and WCTP gateways. These are gateways directly into their system and don’t depend on the internet email system for relay and delivery. (There is an SMTP gateway available (apart from the "consumer-grade" email gateway) for Enterprise customers, if this is preferred over SNPP/WCTP.) "Enterprise Messaging" supported protocols include: internet protocols SNPP, WCTP, and SMTP (email).
An organization applies for the account which can
then can used it to send to any Sprint or Nextel
phone. You must sign up for a Sprint Enterprise Messaging Gateway account for access.
NEW
– Account signup:
https://emg.sprint.com (Click on the
‘Sign up now!’ button) Information (and setup): http://www.inforad.com/newsprintnextelgateway.html T-Mobile has recently added Enterprise Messaging services. Enterprise Messaging customers are granted access to the T-Mobile internet SNPP and WCTP gateways. These are gateways directly into their system and don’t depend on the internet email system for relay and delivery. (There is an SMTP gateway available (apart from the "consumer-grade" email gateway) for Enterprise customers, if this is preferred over SNPP/WCTP.) "Enterprise Messaging" supported protocols include: internet protocols SNPP, WCTP, and SMTP (email); and dial-up TAP protocol (via modem).
Contact a T-Mobile Business-to-Business
(B2B) Sales Representative for information about an
Enterprise Messaging Access Agreement. For more information on
T-Mobile Enterprise Messaging service see: Business:
http://business.t-mobile.com/corporate/solutions/security-and-manageability/enterprise-messaging
Government:
http://business.t-mobile.com/government/solutions/security-and-manageability/enterprise-messaging
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