Dear InfoRad Wireless User,

Sprint Nextel has changed over their internet SNPP &WCTP gateways.

In order to work with the new gateway(s), customers must sign up for an account and will be given a log on account name and password to access the new gateways.

An Enterprise Messaging Gateway can be obtained for no cost.

The new gateways have new server addresses and require the entry of the account name (and password for WCTP) in the setup.

To request your Sprint Enterprise Messaging Gateway account and login password:

Please go to: https://emg.sprint.com and click on the ‘Sign up now!’ button.

We suggest requesting both SNPP and WCTP access.

Note that Sprint requires your public internet IP address for the account. See note below concerning verifying your IP address for Sprint. (Many customers have mistakenly given the machine or server local network IP address, which will not work properly with the Sprint gateway.)

If you need any help with the process, please contact InfoRad TechSupport (Email: techsupport@inforad.com; or phone: 800-228-8998).

Upon completion of the sign up process you will be given a user account name, password, and new gateway address. The user account name and new SNPP server address will have to be added to your InfoRad Sprint SNPP Messaging Service settings; the user account name and password and new WCTP server address  will have to be added to your Sprint WCTP Messaging Service settings.

Also for WCTP please change the DTD address to: http://www.telemessage.com/dtd/wctp/wctp-dtd-v1r3.dtd.

Sample screen shots and settings for Sprint EMG SNPP and Sprint EMG WCTP Messaging Services are below.

Also, please see the note below screen shots on verifying your public IP address for your Sprint EMG account. 

Thank you.

InfoRad Support Services

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 Sprint PCS – EMG SNPP

Edit Menu | Messaging Services | Edit current Sprint (or Nextel) SNPP Messaging Service

Name: Sprint PCS - EMG SNPP

Max Message length: 160

Send Messages via: internet  (SNPP)

Server Address: snpp.messaging.sprint.com

Port number: 444

Login ID: Enter your Sprint EMG account name

(Note: If they setup the account to use account name and password for authentication, then in the Messaging Service setup for Sprint EMG SNPP, change the Login ID entry to include the password:  username <space> password ---- EX: yourUsername 1234 )

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 Sprint PCS – EMG WCTP

Edit Menu | Messaging Services | Edit current Sprint WCTP Messaging Service

Name: Sprint PCS - EMG WCTP

Max Message length: 160

Send Messages via: internet (WCTP)

Server Address: http://wctp.sprint.com/servlet/wctp

Port number: 80

DTD Address: http://www.telemessage.com/dtd/wctp/wctp-dtd-v1r3.dtd

Rx Timeout: 30

WCTP Authentication: Select ‘Server requires authentication’

Enter your Sprint EMG account name and password

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Sprint PCS – EMG WCTP Secure

Edit Menu | Messaging Services | Edit current Sprint WCTP Messaging Service

Name: Sprint PCS – EMG WCTP Secure

Max Message length: 160

Send Messages via: internet (WCTP)

Server Address: https://wctps.telemessage.com/servlet/wctp

Port number: 443

DTD Address: http://www.telemessage.com/dtd/wctp/wctp-dtd-v1r3.dtd

Rx Timeout: 30

WCTP Authentication: Select ‘Server requires authentication’

Enter your Sprint EMG account name and passcode

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Verify your public IP Address for Sprint EMG Account:

To verify your IP address go to: http://whatismyipaddress.com/

Your IP address is rendered there.

Click on the “Additional Details” button on that page, and in the “General IP information” section check the “Assignment” field to see if the address is Static or Dynamic.

If the IP address is Static – enter the IP address on the Sprint form for your account .

If the IP address is Dynamic, then your IP address will be changing each time your internet modem logs on.

There are two possible actions you can then take for a Dynamic IP Address:

1) Contact your ISP for the possible range of IP addresses that can be assigned to your account – and then pass that range on to Sprint. (Preferred by Sprint)

2) Ask Sprint to setup your account to not use the IP address for authentication (due to Dynamic assignment), and to setup the account to use the account name AND password for authentication.

If they setup the account to use account name and password for authentication, then in the Messaging Service setup for Sprint EMG SNPP, change the Login ID entry to include the password:

username <space> password

EX: yourUsername 1234