Sender Policy Framework (SPF) is an email-validation
system designed to detect email spoofing by
providing a procedure to allow receiving mail
exchanges to check that the incoming mail from a
domain comes from an authorized host or
location as defined by that domain's administrators.
For more information see:
SPF errors in InfoRad
SPF errors will typically return a 6203
In Enterprise SV or Watch-IT ASCII SV you will need
to turn on diagnostic logging in Internet Settings
to see the text of the error. (Controller
application - Edit Menu - Internet Settings - Keep a
log of internet activity.... The log will be placed
in the ProgramData folder: "inetlog.txt"
Example notice returned by
Your email message has been rejected by our mail
server due to an SPF From failure. Your SPF records
may not properly configured or updated. Please
ensure your published SPF records include the IP
Address of any sending servers for your domain.
Additionally, your server host name may not match up
with the domain from which your server is
originating mail. Make sure the from address has a
vaild SPF record that covers your servers. You can
view the proper SPF record syntax here:
Please contact the system administrator
responsible for your email systems and supply them
with your original email and they should be able to
determine the appropriate corrective action to allow
your email messages to be delivered.
Updating your domain
Contact your IS/IT administrator so that they can
create or update records in your domain account
(DNS) to resolve the issue. For more information
Hint: If SPF record appears to be up to date, try
adding the public IP address of your network or the
InfoRad server to the domain SPF record. On the
InfoRad server or system go to
to find your public IP address.
options for text messaging supported by InfoRad
SPF errors are a result of sending text messages
utilizing email / SMTP. Besides SPF issues, email
has other issues that may not be the optimum method
for sending your text messages, especially if they
are time critical or emergency messages.
InfoRad supports multiple alternate internet
protocols for sending text messages besides
email/SMTP. If your messaging provider or carrier
has an SNPP or WCTP gateway, InfoRad software can
use those. The major cellular carriers support
SNPP/WCTP via their Enterprise Messaging or Business
Messaging services. InfoRad software v10.4.0 and
later also supports InfoRad Wireless Gateway Servies
that provides for a single Messaging Service in the software to send to
most paging and cellular carriers.
See the links below for more information on
Enterprise Messaging and supported SMS Providers.
Messaging to Cell Phones using
InfoRad Messaging Gateway services
Text Messaging to Cell Phones using
Enterprise Messaging services
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All Rights Reserved.
Makers of AlphaPage® Wireless Messaging Products since 1985.