InfoRad products are compatible with the latest Windows
Operating Systems - 32 & 64-bit:
Windows 8 / 8.1, Windows Vista, and Server 2008 /
2008 R2 / 2012.
(Note: for customers running the Enterprise
network products on servers prior to Server 2003: For
a more detailed explanation of
on Windows and the effect on user
permissions, as well as information for network
settings for Enterprise Client application running
on Windows with UAC active (typically applies in networks
with older servers) please see:
InfoRad Wireless security permissions
for Windows systems running UAC
Due to UAC on the latest Windows Operating Systems
the Program Files folder is more restricted than
previous Windows versions (if UAC is active).
On Windows systems with UAC active, you may want to
consider installing outside of Program Files folder
for simpler installation. EX: During install change
default installation path from C:\Program
Files\InfoRad Wireless to C:\InfoRad Wireless
If you prefer to install under Program Files, then
grant Full Control permissions for all Users to the
InfoRad Wireless program folder to allow a single
location for database updates and log files.
(Without those permissions Windows will use UAC and
each Users Virtual Store (“Compatibility Files”).)
On 64-bit versions, the OS will actually install to
c:\Program Files (x86)\... when the default install
path is chosen.
program folder permissions Go to the c:\Program
Files\InfoRad Wireless folder. (or if 64-bit Windows
7 go to c:\Program Files (x86)\InfoRad Wireless)
Right click on the
InfoRad Wireless folder. Select Security tab. Edit
button. Select “Users” and then select ‘Full
Control’ permissions. Accept. OK.
you install the program for ALL USERS (typical), you
will also have to grant all Users security
permissions to the InfoRad registry tree:
– or if Windows 7 64-bit –
To edit Registry permissions – Windows Start menu –
In the Search box type: regedit.
Browse to the above registry tree – Right Click on
InfoRad – select Permissions – select Users and then
select ‘Full Control’ and save.
Also, set an Area Code in Windows Dialing
Rules – (Phone & Modem options – Dialing Rules – set
Area Code for “My Location”). Even if only using
internet services, the area code is looked for on
If prompted for Dialing Setup (Area Code setup) on
Click OK in the error dialog.
Communications (Modem) screen, click on the
on the ‘Dialing Properties’ button. That will open
Windows Dialing Rules.
your area code in Dialing Rules (for My Location).
changes back to main screen. Now you can continue to
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All Rights Reserved.
Makers of AlphaPage® Wireless Messaging Products since 1985.