Paging Software for Wireless Messaging to PCS phones, Alphanumeric Pagers, and PDA's InfoRad's FAQs 
InfoRad Text Messaging When a failure to communicate is not an option.®

Categories :  | FAQs | Interactive | ServicesAndReceivers | ErrorHandling | Users_Manuals |



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Found 33 total topics.


ServicesAndReceivers



1. Bell Mobility 1 PCS - Internet SMTP

Website: www.bell.ca
Messaging Service: mail.txt.bellmobility.ca : 25
Receiver ID: 10-digit-pager-number@txt.bellmobility.ca

Show Me






2. Bell Mobility 2 PCS - Internet SMTP

Website: www.bell.ca
Messaging Service: smtp.corp.bellnexxia.net : 25
Receiver ID: 10-digit-pager-number@bellmobility.ca

Show Me






3. Bell Mobility 3 PCS - Internet SMTP

Website: www.bell.ca
Messaging Service: mail.txt.bell.ca : 25
Receiver ID: 10-digit-pager-number@txt.bell.ca

Show Me






4. Bell Mobility 4 PCS - Internet SMTP

Website: www.bell.ca
Messaging Service: bm.srvr.bell.ca : 25
Receiver ID: 10-digit-pager-number@txt.bell.ca

Show Me






5. Bell South Email Server 1 PCS - Internet SMTP

Website: www.bellsouth.com
Messaging Service: atlsmtp.cingularme.net : 25
Receiver ID: 10-digit-pager-number@sms.bellsouth.com

Show Me






6. Bell South Email Server 2 PCS - Internet SMTP

Website: www.bellsouth.com
Messaging Service: atlsmtp.cingularme.net : 25
Receiver ID: 10-digit-pager-number@wireless.bellsouth.com

Show Me






7. Bell South Email Server 3 PCS - Internet SMTP

Website: www.bellsouth.com
Messaging Service: bellsouthdcs.blsdcs.net : 25
Receiver ID: 10-digit-pager-number@blsdcs.net

Show Me






8. Cellular One 1 PCS - Internet SMTP

Website: www.cellularone.com
Messaging Service: idle.svrgw.com : 25
Receiver ID: 10-digit-phone-number@mobile.celloneusa.com

Show Me






9. Cellular One 2 PCS - Internet SMTP

Website: www.cellularone.com
Messaging Service: chapman.svrgw.com : 25
Receiver ID: 10-digit-phone-number@mobile.celloneusa.com

Show Me






10. CellularSouth (.com) PCS - Internet SMTP

Website: www.cellularsouth.com/textmessaging/faq.jsp
Messaging Service: mail.csouth1.com : 25
Receiver ID: 10-digit-phone-number@csouth1.com

Show Me






11. CellularSouth (.net) 1 PCS - Internet SMTP

Website: www.cellularsouth.com/textmessaging/faq.jsp
Messaging Service: mail.cellularsouth.com : 25
Receiver ID: 10-digit-phone-number@csouth1.net

Show Me






12. CellularSouth (.net) 2 PCS - Internet SMTP

Website: www.cellularsouth.com/textmessaging/faq.jsp
Messaging Service: mail.csouth1.net : 25
Receiver ID: 10-digit-phone-number@csouth1.net

Show Me






13. FIDO PCS - Internet SMTP

Website: fido.ca
Messaging Service: mailgw.fido.ca : 25
Receiver ID: 10-digit-phone-number@fido.ca

Show Me






14. Metro PCS - Internet SMTP

Website: www.metropcs.com
Messaging Service: mymetropcs.nextamh.syniverse.com : 25
Receiver ID: 11-digit-phone-number@mymetropcs.com

Show Me






15. NTelos PCS - Internet SMTP

Website: www.ntelos.com
Messaging Service: pcs.ntelos.com : 25
Receiver ID: 10-digit-phone-number@pcs.ntelos.com

Show Me






16. Nextel / Sprint Blackberry PCS - Internet SMTP

Website: www.nextel.com/en/solutions/blackberry/internet_email_service.shtml
Messaging Service: mx01.bis.na.blackberry.com : 25
Receiver ID: user@sprint.blackberry.net

Show Me






17. Nextel PCS - Internet SMTP

Website: www.nextel.com
Messaging Service: mmsmail.nextel.com : 25
Receiver ID: 10-digit-phone-number@messaging.nextel.com

Show Me






18. Sprint / Nextel Blackberries PCS - Internet SMTP

Website: nextelonline.nextel.com/en/services/messaging/text_messaging.shtml
Messaging Service: mx01.bis.na.blackberry.com : 25
Receiver ID: user@sprint.blackberry.net

Show Me






19. Sprint / Nextel Hybrid PCS - Internet SMTP

Website: www.nextel.com/en/support/faq/hybrids_appdata.shtml
Messaging Service: mx.messaging.sprintpcs.com : 25
Receiver ID: 10-digit-phone-number@messaging.sprintpcs.com

Show Me






20. Sprint PCS - Internet SMTP

Website: www.sprintpcs.com
Messaging Service: mx.messaging.sprintpcs.com : 25
Receiver ID: 10-digit-phone-number@messaging.sprintpcs.com

Show Me






21. T-Mobile BlackBerry PCS - Internet SMTP

Website: www.t-mobile.com/bis/
Messaging Service: mx11.bis.na.blackberry.com : 25
Receiver ID: username@tmo.blackberry.net

Show Me






22. T-Mobile PCS - Internet SMTP

Website: www.tmobile.com
Messaging Service: mm3.tmomail.net : 25
Receiver ID: 10-digit-phone-number@tmomail.net

Show Me






23. T-Mobile PCS - Internet SMTP 3

Website: www.tmobile.com
Messaging Service: chi-tmo-mm3.syniverse.com : 25
Receiver ID: 10-digit-phone-number@tmomail.net

Show Me






24. T-Mobile PCS - Internet SMTP 4

Website: www.tmobile.com
Messaging Service: dal-tmo-mm3.syniverse.com : 25
Receiver ID: 10-digit-phone-number@tmomail.net

Show Me






25. Telus Mobility PCS - Internet SMTP

Website: www.telusmobility.com
Messaging Service: msg.telus.com : 25
Receiver ID: 10-digit-phone-number@msg.telus.com

Show Me






26. Tracfone (Alltel) PCS - Internet SMTP

Website: www.inforad.com/techsupport/help%20center/index.php?searchtxt=tracfone
Messaging Service: mail.alltel.net : 25
Receiver ID: XXX5551212@message.alltel.com

Show Me






27. Tracfone (Cingular) PCS - Internet SMTP

Website: www.inforad.com/techsupport/help%20center/index.php?searchtxt=tracfone
Messaging Service: mx.mycingular.net : 25
Receiver ID: XXX5551212@mobile.mycingular.com

Show Me






28. Tracfone (T-Mobile) PCS - Internet SMTP

Website: www.inforad.com/techsupport/help%20center/index.php?searchtxt=tracfone
Messaging Service: mm3.tmomail.net : 25
Receiver ID: XXX5551212@tmomail.net

Show Me






29. Tracfone (Verizon) PCS - Internet SMTP

Website: www.inforad.com/techsupport/help%20center/index.php?searchtxt=tracfone
Messaging Service: smtpsp.vtext.com : 25
Receiver ID: XXX5551212@vtext.com

Show Me






30. US Cellular PCS - Internet SMTP

Website: www.uscc.com
Messaging Service: a.mx.uscc.net : 25
Receiver ID: 10-digit-phone-number@email.uscc.net

Show Me






31. Verizon Blackberry PCS - Internet SMTP

Website: www.verizonwireless.com/b2c/splash/blackberry.jsp
Messaging Service: mx01.bis.na.blackberry.com : 25
Receiver ID: username@vzw.blackberry.net

Show Me






32. Virgin Mobile PCS - Internet SMTP

Website: www.virginmobileusa.com
Messaging Service: mail1.vmobl.com : 25
Receiver ID: 10-digit-phone-number@vmobl.com

Show Me






ErrorHandling



33. (1104) Local Error: Could not access modem

  • The first question to ask: "Do you not have a high speed Internet connection or does your paging company not support text messaging via the Internet?" If you have a high speed Internet connection and your paging or cellular company supports Internet text messaging, then change your Receiver (under Edit, Receivers) to use an Internet Messaging Service (WCTP, SNPP, or SMTP). If you are unsure whether or not your paging company supports text messaging via the Internet, then call your local paging representative to find out for sure. Most, if not all, cellular companies support text messaging via Internet email (Show Me) or via the Internet SNPP (Show Me).

    Otherwise, if you know that you do need to dialup to your paging company, then here is another question: "Does InfoRad software show a name of a modem under Setup, Communications?" This error indicates that your InfoRad software is not communicating properly with the modem, no modem exists on the Com Port, your modem is not properly connected to your PC, or the modem is not powered up.

  • Restart the PC. This could be because the port that the Modem uses could not be opened (port was busy, or it does not exist, etc.) or because the Modem itself did not respond (Modem is turned off, or is using another port, etc.). So make sure that the Modem is working properly and is not being used by another program. Many times, it is helpful just to restart the PC, especially after new updates have been installed.

If it is an external Modem, it’s more obvious that the Modem is turned on and working properly. Make sure the lights are working as they should and make sure that the Modem’s serial cable is properly seated at both ends (at the Modem itself and at the PC). Also, make sure that the phone line is plugged into the Line side of the Modem and that (if a phone is plugged into the Modem) the phone is plugged into the Phone side of the Modem.

If all this checks out ok, then continue on below.

  • Reinstall the InfoRad software (Walk Me Through). During the installation, make sure to choose to "Keep the existing files/paging database" and when prompted, "Override the system's modem configuration..." and click on Create to make sure that the InfoRad software is able to communicate with the Modem. If a string is generated, the test is complete, click it back to "Use the system's modem configuration..." Click OK to finish the installation. Try sending another test page.

  • Reinstall or Upgrade the Modem's driver. Make sure to restart the computer if the Modem's driver installation program requires. You may also want to reinstall the InfoRad software again as directed above and see if the software is able to communicate with the Modem during the installation as described.

  • Get/Try another Modem. This is the last resort that no one really wants to hear. However, getting a new Modem or trying a different Modem may be the easiest way to resolve this issue at this point. InfoRad Tech Supports recommends any type of Modem with a “Conexant” chipset or any US Robotics Modem (Internal PCI or External Serial – not USB. We do not recommend USB Modems because of their Win-modem resemblance).

  • Registered Users - Contact InfoRad Tech Support. If you are beyond the point of frustration after exhausting all efforts above, the please contact us so that we can help. techsupport@inforad.com









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