Step 1: Click Start and Select Run
In the Open: box, type regedit and Click OK
HKEY_LOCAL_MACHINE\Software\InfoRad\2018-001\10.3\Client\ClientInfo -- if the Client is installed for All Users
HKEY_CURRENT_USER\Software\InfoRad\2018-001\10.3\Client\ClientInfo -- if the Client is installed for only the Current User
NOTE: It's in one place or the other. So if you check under HKEY_LOCAL_MACHINE and it's not there, then it must be under HKEY_CURRENT_USER
How do you know if you're in the right section of the registry?
Right Click on the folder and select Copy Key Name (or under the Edit menu at the top). Then go to Notepad to compare with the following:
Your Key Name (which is actually the path to it) should either be:
Go to the Permissions menu option with the ClientInfo folder selected:
Click the Add button
Click the Advanced button
Click the Find Now button
Locate Domain Users if you're on a Domain or Select the appropriate Users/Groups you need to add, then Click OK.
Click OK again
Make sure to Allow them Full Control permissions and Click OK
You can now Close your registry editor and launch your InfoRad software. Error 5003 should be no longer.